DiscountBookSale.com – Signed me up for a membership without me knowing
I bought a couple of books on DiscountBookSale.com and I though that would be the end of it. You know, like a normal store when you buy something and then they give you what you paid for. Well somehow they were able to sign me up for a monthly fee for god knows what. Now I am stuck paying this fee every month and I am not sure what I am getting for it. I have called and tried to get them to take me off their subscription and they tell me that they will, but then the next month I get the same charge. I hate this crap. Why can’t people just do business honestly? The world would be a much better place.
Submitted by: Charles
One Response to “DiscountBookSale.com – Signed me up for a membership without me knowing”
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Hi there,
I’m Jeff from the {DiscountBookSale.com/BestBrandValues} Support Team.
I am sorry for the inconvenience caused.
Regarding your concern of automatic sign up, we do not offer a mandatory membership and you can choose whether to join the membership and order or whether to order without joining the membership. Also, the membership sign up is not automatic, and you have to agree to the Terms of Offer of membership on the checkout page to join the membership. The Terms of Offer are very clear on the checkout page and you have to agree to them in order to place the order and join the membership.
If you join the membership then you are entitled to many membership benefits like special $5.00 discounted price for first item, free shipping for first item and wholesale prices for all ordered items. If you had not joined the membership then these benefits would not have been applied to you.
We try to help all our customers to the best of our abilities. Our representatives are available 24 hours a day, 7 days a week.
If you need any further assistance, please contact us via Phone support,chat support or support ticket and we will be happy to assist you further.