TheDigitalHunter.com – BUYER BEWARE

Added Nov 25, 2011 in Business, Shopping, Website | 0 Reviews

“BUYER BEWARE – BUYER BEWARE – BUYER BEWARE – BUYER BEWARE

NEVER WILL I DO BUSINESS WITH THIS MERCHANT AGAIN!!!

05JUL11 – The sales rep talked me into two sigma lenses vs the canon lenses I was going to purchase.

25JUL11 – I later returned them and ordered the two lenses I was going to purchase.

Now the problem begins.

– Problem 1: They fail to alert you that the item you are ordering is not in stock when the order is first placed.

– Problem 2: They fail to provide an invoice showing the returned product credit and breakdown for new items. Still no invoice after repeated phone requests.

– Problem 3: They do ship one of the two lenses but the 2nd lense is supposedly “back-ordered”. I had to place over 15 calls to still learn that the remaining camera lense has still not shipped in TWO MONTHS (JUL25-OCT5).

– Problem 4: They will provide you with an estimated shipping date and item never ships. Nor do they contact you to update you.

– Problem 5: After I finally get fed up and cancel the 2nd lense, THEY NEVER REFUND the amount to my credit card. They will tell you it will be processed in 24/48hrs and NEVER gets processed. (Calls placed 10/5, 11/2, 11/4, 11/7)

– Problem 6: They will even provide you with a credit confirmation and transaction ID in an email but NEVER PROCESS THE CREDIT. Even phone calls to the customer service manager does not get the credit processed!! WHAT A SCAM!

I will NEVER do business with this company again and will tell everyone I know to save yourself the hassle!!!!! Therefore, BUYER BEWARE!!! I wish I would have read some of the other reviews before I placed my order with this merchant. They should have their visa privileges revoked.

The cheap price is NOT WORTH THE CUSTOMER SERVICE HEADACHE.

Submitted by: Lense





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